Refund Policy

At QuickTrails, a unit of Indie Quickend LLP, we strive to provide the best travel experiences. We understand that sometimes plans change, and you may need to cancel your bookings. This Refund Policy outlines the terms and conditions regarding cancellations and refunds for bookings made through our website.

• Eligibility: Refunds are available for bookings that meet the criteria outlined in this policy. Homestays generally do not refund booking amounts. Customers can opt to reschedule within 3 months (excluding peak seasons and public holidays).
• Refund/reschedule Requests: To request a refund or reschedule, please contact our customer service team at contact@quicktrails.com. Include your booking details and cancellation reason.
• Refund or reschedule requests won't be entertained after the reservation date.

• 100% refund or reschedule on cancellation before 30 days of arrival
• 50% refund or reschedule on cancellation within 30 to 15 days before arrival
• 0% refund or reschedule on cancellation within 14 days before arrival

Full Cancellation:

• 0% refund on cancellation within 30 days before arrival or reschedule within 3 months (excluding peak season and public holidays)

Partial Cancellation:

• 30% per-person cancellation charges if notified 30-15 days before arrival
• 50% per-person cancellation charges if notified 14 days before arrival
• 100% per-person cancellation charges if notified within 7 days

Please Note: Cancellation policy is subject to change. It depends on the hotel/homestay policy and car providers. Peak season bookings typically charge 100% cancellation fees.

• Refund Method: Refunds will be processed using the same payment method used for the booking.
• Refund Time Frame: Refunds will be processed within 5-7 business days of receiving the cancellation request.

• Non-Refundable Bookings: Some bookings are non-refundable, stated clearly at booking. Car provider advances are non-refundable.
• Additional Fees: Processing fees, transaction fees, and permit charges are non-refundable.

We reserve the right to modify this Refund Policy at any time. Changes become effective immediately upon posting online.

Email: contact@quicktrails.com